London overview

The perfect combination between elegance, charm, history and a splendid architecture, London is one of the world's greatest tourist destinations. Every year, more than 25 million people visit this amazing mecca. With a population of over 7 millions and an area of about 609 square miles, London is a heaven for nature lovers. Over 30% of London is made up of green spaces and parks. Spend your vacation in the middle of nature; take a walk through Hyde Park and it will bring romance back in your life.

Attractions	Airports
Events	Newspapers
Weather	Restaurants
Taxes	Universities
Get Around	Banks
Transportation	Kids

Customer service

We care for our costumers; this is why you'll find us here, always ready to help you, no matter your problem or question. 24 hours a day and 365 days a year, you may reach us TOLL FREE at 1-888-254-0637 or outside the U.S. please call 00-800-84469370 and +1-210-507-5997, send us an email at rooms@citylondonhotel.com or consult our Help section.
Contact us to make or cancel a reservation, or just to ask our advice. We're waiting to hear from you.

Is it safe to use my credit card to make a reservation online?

We are confident that your credit card transactions on London City Hotel are safe. In fact, we back every credit card purchase with our London City Hotel Safe Shopping Guarantee. See guarantee details below.

We guarantee that every transaction you make on our site will be safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at this site. See guarantee details below.

Why is London City Hotel is so safe?

Safe Technology: We employ security measures such as Secure Socket Layer technology (SSL) to protect the loss, misuse and alteration of your personal information. SSL, which is utilized by most popular browsers, including Netscape and Microsoft Explorer, provides the advanced encryption tools necessary to protect information transmitted between your computer and our server. Encryption simply means that your information is converted into code before it is dispatched over the Internet. Our secure server encrypts all personal information, including your name, address, and credit card information, so that it cannot be read as it is transmitted over the Internet when you make a reservation.

When making a reservation online, we also employ Virtual Private Network technology (VPN) to encrypt your personal information when sharing it with a third party vendor.

Guarantee Details:

1. Under the Fair Credit Billing Act, your credit card company can not hold you liable for more than $50.00 of fraudulent charges. If your credit card company does hold you liable for any of this $50.00, we will cover the entire liability for you, up to the full $50.00. We will only cover this liability if the unauthorized use of your credit card resulted through no fault of your own from purchases made at London City Hotel while using the secure server.

2. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.